Contact Us

Address

22 Henbane court
Trefoil Crescent
Crawley West Sussex RH119EX

Call Us

07983713908

Email

support@floralandspot.co.uk

Frequently Asked Questions

Please read our FAQ before sending us a message.

• Standard UK Delivery 3-5 days – Delivery Free (Sent Folded )
• Royal mail First Class Delivery 2-3 Days – Delivery £4.5 ( sent Folded )
• UK Mainland Rolled Delivery £ 8.5 ( Sent Rolled ).

We accept a variety of payment methods to make your shopping experience as convenient as possible. These include:

  • Credit/Debit Cards: We accept major credit and debit cards, including Visa, MasterCard
  • PayPal: Use your PayPal account for a fast and secure checkout.
  • Mobile Payment Apps: We support Apple Pay, Google Pay for easy payments from your mobile device.

Standard UK Delivery 3-5 days – Delivery Free (Sent Folded )

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After you place an order, you’ll receive a confirmation email with the details of your purchase. Here’s what happens next:

  1. Order Processing: Our team processes your order, verifies payment, and prepares your items for shipment. You will receive an email notification once your order is confirmed and another when it is dispatched.

  2. Shipping: Your order is carefully packaged and handed over to our trusted shipping partner. We’ll provide you with a tracking number so you can monitor your package’s journey.

  3. Delivery: Your order will be delivered to your specified address within the estimated delivery time. If there are any issues or delays, our customer service team will keep you informed.

Is my data protected?

Yes, your data is fully protected. We use advanced encryption technologies (such as SSL) to secure your personal and payment information during transmission. We also comply with data protection regulations and follow industry best practices to safeguard your information. Your privacy and security are our top priorities.

Yes, you will receive an invoice for your order. After completing your purchase, an invoice will be sent to the email address you provided during checkout.

Send us an email